Some products need to be inspected by the authorized dealer, those products can only be replaced after receiving the inspection paper. Please contact vendor directly for details about warranty.Ĭonsumable products such as ink cartridges, toner, opened software are not eligible for product return, please contact the vendor for more information about warranty.

Please keep the receipt for warranty purpose. For more information, please contact our customer service.Īll products sold in this website are 100% Hong Kong official authorized product, with warranty and local vendor. If you would like to request for a quotation, please provide the product list, company/organization English name, delivery address, contact person, phone number, and email address to our customer service through WhatsApp 9014 9700 or Email eligible company, organization and school, we could provide payment period or cash on delivery, the longest payment period is 30 days. We accept bank transfer, cheque and FPS payment.Īfter finishing payment through PayMe, Octopus card, bank transfer, cheque and FPS, please upload the receipt to the User Centre or send to Whatsapp: 9014 9700 or E-mail for Quotation We accept different online payment method: PayMe、WeChat Pay、Alipay HK、Octopus Card and Tap&Go We accept the following credit cards: VISA, MASTER CARD, AE (We will not record your credit card information) Self-pickup from Wellent Store：Free of charge Some products stated 'Except for in store pickup, this product requires additional delivery charge :$90' need to charge $90 for delivery

(Except for some special-priced products) Pick-up from SF Station / EF-Locker: Free delivery for orders over HKD$800, HKD$50 delivery charge applies if order amount is less than HKD$800. Please click on ' View More' button under Stock in-store to confirm the location of the in-stock store.ĭelivery of in-stock products usually takes 1-3 working days, Monday to Friday during 09:00-18:00, delivery is limited to Hong Kong Areaĭelivery to your door: Free delivery for orders over HKD$800, HKD$50 delivery charge applies if order amount is less than HKD$800. If both the online shop and retail stores inventory show out of stock, customers are welcome to place an order. Inventory can transfer between online shop and retail stores, please check with customer service before purchasing out of stock products.

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